PIG Deployment Services
Introducing The PIG – Your Personal Inventory Group
Deployment, Storage, Configuration, and Fulfillment — All in One Place
DCCSupply’s Personal Inventory Group (PIG) is a complete deployment and inventory management solution for payment processors, ISOs, ISVs, resellers, and multi-location merchants. Some companies call this Customer Owned Equipment (COE) or Customer Owned Warehouse (COW). We call it The PIG.
The PIG allows you to store your payment terminals and POS equipment at DCCSupply and have devices configured, encrypted, staged, kitted, and shipped directly to merchants or locations as orders come in. Equipment arrives ready to install and process payments.
We provide complimentary storage for equipment purchased through DCCSupply, or you can send us your existing inventory for storage, refurbishment, and deployment.
Join our PIG by filling out this form.
What The PIG Does
With the PIG program, DCCSupply manages the hardware logistics so your team can focus on sales, software, and customer relationships. Our in-house technicians configure, encrypt, test, kit, and ship devices from our secure facility.
Devices can be:
- Pre-configured with your software
- Encrypted in our secure key injection facility
- Tested and verified before shipment
- Labeled for specific merchants or locations
- Packaged with stands, paper, cables, and accessories
- Shipped directly to merchants or business locations
This allows merchants to receive terminals that are ready to use right out of the box.
The PIG Process
- Sign off on pricing, billing terms, and deployment timing
- Determine device inbound needs and inventory levels
- Bulk RMA vs. Merchant RMA planning
- Ordering, deployment, configuration, and shipping
- Billing and reporting
You will have access to live PIG reports, live inventory reporting, live shipment tracking, and serial number lookup.
In-House Refurbishment Expertise
Our refurbishment process is conducted primarily in-house, ensuring that terminals and PIN pads are restored to optimal condition. All refurbished equipment is cleaned, cleared, tested, and packaged with no DCCSupply branding. We can also apply your custom labels and packaging.
Deployment and Fulfillment
We deploy equipment as orders are submitted. Orders can be submitted through:
- Web orders
- Backend order systems
- Custom shared order page
- API integration (coming soon)
Because we operate an in-house encryption facility, devices can be encrypted, configured, and shipped quickly — often the same day.
Communication and Support
From start to finish, our team communicates through whatever channel works best for your organization:
- Microsoft Teams
- Phone
- Text
- Work orders
Our technical team works directly with your team to resolve download or configuration issues, and we schedule weekly or monthly project calls depending on deployment size.
Why Companies Use The PIG
Companies use the PIG program to:
- Eliminate internal warehousing and fulfillment
- Speed up merchant deployments
- Ensure consistent terminal configuration
- Reduce installation failures and support calls
- Bundle accessories and increase attach revenue
- Scale deployments without adding staff
- Maintain visibility into inventory and serial numbers
The PIG turns hardware deployment into a scalable, repeatable process instead of a logistical challenge.
PIG Case Study
How a Leading ISV Scaled Merchant Deployments with DCCSupply’s PIG Program
A leading retail management software provider serving wireless retailers and multi-location merchants nationwide needed a partner to manage the growing complexity of hardware deployment. Their merchants expected terminals and accessories to arrive fully prepared for use — but internal teams were increasingly tied up with logistics, kitting, and inventory coordination instead of focusing on software innovation and customer success.
The Challenge
- Merchant onboarding slowed down by deployment and shipping delays
- Incomplete shipments frustrated merchants and agents
- Internal teams were stretched thin managing warehouse operations and inventory
- Growth created fulfillment demands that the provider didn’t want to staff or manage internally
The Solution — DCCSupply Deployment Services + Personal Inventory Group (PIG)
The provider partnered with DCCSupply to outsource fulfillment through our Personal Inventory Group (PIG) program. Together, we built a scalable deployment model that included:
- Secure warehousing and inventory management with real-time visibility
- Custom kitting — including Ingenico Lane/3000 terminals bundled with required accessories and documentation
- Deployment services — devices encrypted, configured, and shipped when needed
- Operational relief — DCCSupply handled logistics so the software team could stay focused on product development and growth
The Results
- Higher merchant satisfaction — devices arrived ready-to-use
- Increased attach revenue — bundled accessories improved margins
- Operational efficiency — internal teams refocused on product and sales
- Scaled onboarding — thousands of ready-to-deploy devices shipped without adding headcount
- Reduced risk and delays — fewer failed installs and repeat service calls
Customer Perspective
“Our merchants receive devices faster, complete with all the accessories they need. DCCSupply’s PIG program allows us to focus on our platform while trusting them to handle fulfillment at scale.”
This partnership demonstrates how outsourced deployment through PIG turns hardware logistics into a strategic advantage — not an internal burden.
Get Started
To start a conversation about setting up your Personal Inventory Group with DCCSupply, fill out the form below. Our team will walk you through setup, inventory planning, deployment workflows, and reporting.
Join our PIG by filling out this form.
Frequently Asked Questions
What does PIG stand for?
PIG stands for Personal Inventory Group. It is DCCSupply’s deployment, staging, and inventory management program where we store your equipment, configure and encrypt devices, kit orders, and ship directly to merchants or locations when orders are placed.
How long does PIG Deployment take from order to shipment?
Most PIG Deployment orders are configured, tested, and shipped within a few business days after the order is received. Because devices are pre-configured and staged in advance, deployment time is significantly faster than standard terminal orders.
What services are included in the PIG program?
The PIG program can include terminal configuration, encryption and key injection, testing, custom labeling, kitting with accessories, inventory storage, reporting, and direct-to-merchant shipping. We build a deployment process based on your organization’s needs.
Can you configure terminals for my payment processor or software platform?
Yes. We configure terminals based on your processor, software platform, and deployment requirements. Devices can be pre-loaded, encrypted, labeled, and packaged so they are ready to install and process payments when they arrive.
Is encryption handled in-house?
Yes. DCCSupply operates an in-house key injection facility, which allows us to encrypt, configure, and deploy devices from the same location. This helps reduce deployment time and maintain chain of custody for encrypted devices.
What equipment brands do you support?
We support most major payment terminal brands including Verifone, Ingenico, PAX, Dejavoo, Clover, and other POS and payment devices. We also support accessories such as stands, paper, cables, and protective covers as part of kitting and deployment.
Can you bundle accessories and supplies with each deployment?
Yes. We can kit each order with accessories such as terminal stands, thermal paper, cables, charging bases, protective covers, and documentation so merchants receive everything they need in one shipment.
What happens if a terminal has an issue after deployment?
If a device arrives damaged or has a configuration issue, our technical team will work directly with your team to troubleshoot the issue and provide repair or replacement if needed. Our goal is to keep deployments running smoothly and minimize merchant downtime.
How do we get started with the PIG program?
To get started, fill out the PIG form and our team will schedule a call to discuss your deployment process, inventory needs, configuration requirements, and reporting. Once set up, we can begin receiving inventory and deploying devices.
What is the difference between PIG Deployment and standard terminal orders?
Standard terminal orders typically require programming, encryption, testing, and staging after the equipment arrives. With the PIG program, devices are configured, encrypted, tested, and packaged before shipment, so they arrive ready to install and process payments.