About Us
WHO WE ARE
DCCSupply provides new and refurbished point-of-sale equipment, credit card terminals, PIN pads, stands, and payment accessories to agents, wholesalers, and merchants across North America. Founded in 2009, we've grown from a one-person operation in Adam Kaplan's attic to a robust team of full-time employees serving thousands of customers.
What sets DCCSupply apart:
- Same-day shipping on orders placed by 2pm CST (most items)
- In-house refurbishing center
- Custom DCCStands line designed specifically for payment devices—swivel stands, drive-thru poles, kiosk mounts
- Full deployment services including encryption, programming, and installation
- Rental program to test terminals before committing to purchase
- 36 full-time employees providing technical support and customer service in English and Spanish (9am-5pm CST)
We've been recognized on the Inc. 5000 list seven times in nine years, most recently ranking #4695 in 2025. Our customers include payment processors, ISOs, merchants, and resellers who need reliable equipment and fast turnaround times.
What we offer:
- New and refurbished credit card terminals (Ingenico, Verifone, PAX, Dejavoo, SUNMI)
- PIN pads and signature capture devices
- Payment device stands and mounting solutions (DCCStands brand)
- POS systems, receipt printers, barcode scanners
- Thermal paper rolls and ink
- Repair services
- Protection Plans and Limited Lifetime Warranty options
- Terminal programming and encryption injection
- Equipment rental for testing and short-term needs
Where is DCCSupply located?
Our headquarters and warehouse are at 720 Anthony Trail, Northbrook, IL 60062. We ship nationwide and offer in-store pickup for local customers. Business hours are 9am-5pm CST, Monday through Friday.
How fast can you ship equipment?
Orders placed by 2pm CST typically ship the same day. We offer standard ground shipping, expedited options, and overnight delivery for urgent needs. Our proximity to major carriers in the Chicago area enables fast transit times across the continental US.
Do you sell only to businesses or also to individuals?
We sell to payment processors, ISOs, merchants, resellers, and individual business owners. You don't need a merchant account to purchase equipment from us, though you should verify that your processor supports the device you're buying.
What's included in your repair service?
Our in-house refurbishing center handles cleaning, part replacement, painting, and functional testing. Standard turnaround is 5-7 days, with rush service available. If a terminal is unrepairable, you pay only an $8 testing fee. Extended warranties ($35.99) cover the unit and power supply with overnight replacement shipping.
Can I rent equipment to test before buying?
Yes. We offer rental programs for customers who want to test a terminal before committing to purchase. Contact our sales team at 847-266-1220 or sales@dccsupply.com for rental terms and availability.
What makes DCCStands different from other terminal stands?
DCCStands is our proprietary line of payment device stands designed in-house by founder Adam Kaplan. We offer swivel stands, drive-thru poles, VESA mounts, and freestanding options with features like left/right mounting flexibility and smooth 360-degree rotation. Unlike generic stands, ours are built specifically for payment terminals with cable management and stability features merchants need.
How many times has DCCSupply been on the Inc. 5000?
Seven times in nine years, most recently ranking #4659 in August 2025. This recognition reflects our consistent revenue growth and our strategy of introducing innovative products like DCCStands and deployment services to streamline payment processes.
Do you offer technical support in languages other than English?
Yes, our team includes Spanish-speaking staff. Call 847-266-1220 during business hours (9am-5pm CST) and we can assist in English or Spanish.