About Us

WHO WE ARE

DCCSupply is a payment equipment supplier serving merchants, ISOs, and payment processors across North America with same-day shipping, in-house terminal refurbishing, full deployment services, and the DCCStands line of custom payment device mounts. Founded in 2007 in Northbrook, Illinois, we've grown to 42 full-time employees and earned seven Inc. 5000 rankings in nine years.

What makes us different:

• Same-day shipping on orders placed by 2pm CST (most items)-critical for urgent terminal deployments
• Personal Inventory Group (PIG) deployment services — storage, encryption, terminal programming, Custom Kitting, testing, and fulfillment, averaging 4-hour turnaround with 99.5% on-time shipping
• Custom Kitting that prepares complete, ready-to-use deployment kits built to each customer's specific requirements, so equipment arrives ready to install
• In-house refurbishing center offering 5-7 day turnaround on terminal repairs with $8 testing fee if unrepairable
• Custom DCCStands line designed specifically for payment devices—swivel stands, drive-thru poles, VESA mounts, and Limited Lifetime Warranty.
• Rental program to test terminals before before purchase commitment
• Bilingual support in English and Spanish (9am-5pm CST, 847-266-1220)
  

We've been recognized on the Inc. 5000 list seven times in nine years, most recently ranking #4695 in 2025. Our customers include payment processors, ISOs, merchants, and resellers who need reliable equipment and fast turnaround times.

We stock new and refurbished terminals from PAX, Ingenico, Verifone, Dejavoo, Nexgo, Sunmi, Castles, and other manufacturers. Our Northbrook warehouse (720 Anthony Trail, Northbrook, IL 60062) ships nationwide with standard ground, expedited, and overnight options.

What we offer:

• New and refurbished credit card terminals (Ingenico, Verifone, PAX, Dejavoo, SUNMI)
• PIN pads and signature capture devices
• Payment device stands and mounting solutions (DCCStands brand)
• POS systems, receipt printers, barcode scanners
• Thermal paper rolls and ink
• Personal Inventory Group (PIG) deployment services — secure storage, configuration, encryption, testing, custom labeling, and direct-to-merchant fulfillment
• Custom Kitting for streamlined, ready-to-deploy equipment packages
  
• Repair services 
• Protection Plans and Limited Lifetime Warranty options 
• Terminal programming and encryption injection
• Equipment rental for testing and short-term needs

Where is DCCSupply located?

Our headquarters and warehouse are at 720 Anthony Trail, Northbrook, IL 60062. We ship nationwide and offer in-store pickup for local customers. Business hours are 9am-5pm CST, Monday through Friday.

How fast can you ship equipment?

Orders placed by 2pm CST typically ship the same day. We offer standard ground shipping, expedited options, and overnight delivery for urgent needs. Our proximity to major carriers in the Chicago area enables fast transit times across the continental US.

Do you sell only to businesses or also to individuals?

We sell to payment processors, ISOs, merchants, resellers, and individual business owners. You don't need a merchant account to purchase equipment from us, though you should verify that your processor supports the device you're buying.

What's included in your repair service?

Our in-house refurbishing center handles cleaning, part replacement, painting, and functional testing. Standard turnaround is 5-7 days, with rush service available. If a terminal is unrepairable, you pay only an $8 testing fee. Extended warranties ($35.99) cover the unit and power supply with overnight replacement shipping.

Can I rent equipment to test before buying?

Yes. We offer rental programs for customers who want to test a terminal before committing to purchase. Contact our sales team at 847-266-1220 or sales@dccsupply.com for rental terms and availability.

What is DCCSupply's deployment program (PIG)?

Our Personal Inventory Group (PIG) is a complete storage, configuration, and fulfillment solution for ISOs, ISVs, resellers, and multi-location merchants managing hardware at scale. We store equipment (free for devices purchased through DCCSupply), configure and encrypt it in our in-house PCI-compliant, P2PE-certified key injection facility, test every device before shipment, apply custom labeling, kit it with accessories, and ship it direct to the merchant or location — with live inventory and serial-number tracking available anytime through our Customer Center. Average deployment time is 4 hours, with 99.5% on-time shipping.

What is Custom Kitting, and how does it work?

Custom Kitting is our deployment prep service: we assemble complete, ready-to-use equipment kits configured to each customer's exact specifications — devices, stands, cables, and accessories packaged together and programmed before they ever leave our warehouse. This lets ISOs, agents, and merchants deploy faster with less on-site setup work.

What makes DCCStands different from other terminal stands?

DCCStands is our proprietary line of payment device stands designed in-house by founder Adam Kaplan. We offer swivel stands, drive-thru poles, VESA mounts, and freestanding options with features like left/right mounting flexibility and smooth 360-degree rotation. Unlike generic stands, ours are built specifically for payment terminals with cable management and stability features merchants need.

How many times has DCCSupply been on the Inc. 5000?

Seven times in nine years, most recently ranking #4659 in August 2025. This recognition reflects our consistent revenue growth and our strategy of introducing innovative products like DCCStands and deployment services to streamline payment processes.

Do you offer technical support in languages other than English?

Yes, our team includes Spanish-speaking staff. Call 847-266-1220 during business hours (9am-5pm CST) and we can assist in English or Spanish.