Adam Kaplan Blog Posts

  • Make Your Customers Comfortable

    Adam's Corner WSAA is a wrap. This is always a good show, and this one did not disappoint. Met with many old and new friends and enjoyed a calming...
  • Can You Juggle 3 Balls?

    In the book The Complete Juggler, by Dave Finnigan the discussion of how to juggle three balls doesn't start till page 26!  The entire book is...
  • Mind Matters

    Mind Matters:As a business leader we are used to thinking about challenges, constructing action plans to overcome them and achieve success.  One o...
  • Home Runs or Singles: A Good Baseball Metaphor for Selling

    Adam's Corner Home Runs or Singles In baseball, there are two types of strategies.  One is building a team around the power hitters going for the...
  • 2023 INC 5000 Announcement

    We are proud to announce that Discount Credit Card Supply (DCCS) appears on the 2023 Inc. 5000 Annual List for the 5th Time in eight years, rankin...
  • The Similarities between the first NASCAR street race  and credit card processing sales cycle

    The first NASCAR Cup Series street race in Chicago proved successful despite initial concerns. Shane van Gisbergen, a New Zealand native, won the r...
  • "I don't like it"

    “I don’t like it” Everyone is entitled to their own taste. But this isn’t the helpful answer to the question, “is this good?” Whether it suits your...
  • Does an Orchestra Need the Oboe

    For most pieces, for most audiences, most of the time, you wouldn’t miss it if it were gone. But take away one more instrument, and then another, a...
  • The Moral Peril of Meritocracy

    Our individualistic culture inflames the ego and numbs the spirit. Failure teaches us who we are.  I wanted to share an article which encourages s...
  • The Gap Between ‘Have To’ and ‘Get To’

    Deadlines work. They work because they focus the mind and create urgency. They work to get us to file our taxes or finish an assignment. They’re an...
  • Reviewing the Chargeback Time Limit for Cardholders & Merchants

    The credit card chargeback time limit refers to the specific time window allowed for parties to respond to each phase of a chargeback dispute. Card...
  • Duration Plus Intensity Drives Results

    I was in a spin class the other day, and the instructor said, "Duration plus intensity drives results." Well, that is definitely true on the spin b...