Privacy & Security

Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from dccsupply.com (the “Site”), owned and operated by DCCSupply.

1. Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device and usage, such as your web browser, IP address, time zone, pages visited, and referral sources. This is called Device Information, and it's collected using:

  • Cookies

  • Log files

  • Web beacons, pixels, and tags

When you make or attempt to make a purchase, we collect Order Information, including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (credit/debit card, PayPal, Shop Pay, Apple Pay, Google Pay)

We may also collect information through marketing forms, support inquiries, newsletter sign-ups, or events.

2. How We Use Your Information

We use your information to:

  • Process your orders and provide customer service

  • Send order confirmations, shipping updates, and invoices

  • Communicate via email and SMS for promotions, order follow-ups, and updates

  • Prevent fraud and assess risk

  • Improve our website, services, and advertising

3. Email and SMS Communications

By submitting your phone number or email, you agree to receive promotional and transactional messages from DCCSupply, including via email and SMS/text message. Message and data rates may apply. Frequency varies.

You can opt out at any time by:

  • Clicking “Unsubscribe” in any email

  • Replying “STOP” to any SMS

  • Contacting us at sales@dccsupply.com

Participation is voluntary. Consent is not a condition of purchase. Please also refer to our Mobile Terms of Service below for full SMS-related terms.

4. Sharing Your Information

We may share your information with third parties for processing and analytics, including:

We may also share your data when required by law or to protect our legal rights.

5. Targeted Advertising

We use your data to show relevant ads on platforms like Facebook, Google, and others. You can opt out through platform settings:

Or use the Digital Advertising Alliance opt-out tool

6. Do Not Track

We do not change our data practices in response to "Do Not Track" browser signals.

7. Your Rights (EEA Residents)

If you are located in the EEA, you may request access to your data or ask for it to be corrected or deleted by contacting us at sales@dccsupply.com. Your information may be transferred to the U.S. or Canada for processing.

8. Data Retention

We retain your order information unless and until you request its deletion.

9. Policy Updates

We may update this Privacy Policy periodically. Please check this page for changes. Last updated: May 27, 2025.

10. Contact Us

DCCSupply.com
Attn: Privacy Compliance Officer
720 Anthony Trail, Northbrook, IL 60062
Email: sales@dccsupply.com
Phone: 847-266-1220

11. Mobile Terms of Service

DCCSupply
Last updated: May 27, 2025

The DCCSupply mobile message service (the "Service") is operated by DCCSupply (“DCCSupply”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to DCCSupply’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of DCCSupply through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with DCCSupply. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt out of the Service at any time. Text the single keyword command STOP to +1 (866) 963-3302 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other DCCSupply mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +1 (866) 963-3302 or email sales@dccsupply.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please refer back to this Privacy Policy.