NRF 2025 Key Takeaways
We attended NRF 2025 in NYC. 
Our team learned that “Friends don’t let friends eat $1 pizza”. This is about as true a statement as you will ever find.
Listed below are the key learnings from the show. If you want more details, I would recommend that you simply load these topics into your AI bot and ask it this statement: "Please provide me a two line overview of each of these topics." It works like a charm. 
  • Customers are seeking out a seamless experience.
  • Customer-centricity
  • CRM personalization
  • The gaming of retail
  • Integrated delivery
  • Kiosks
  • Leveraging location targeting
  • Personalization, personalization
  • AI in self checkout
  • AI in retail personalization
  • AI powered customer service
  • AI in data – predictive analytics and demand forecasting
  • AI to combat fraud
  • SoftPOS solutions for NFC (tap on glass)
  • Tariffs are expected.
  • Biometric verification in payments
Thanks.
-Adam