What's the difference between a PAX carrying case and a silicone sleeve?
Silicone sleeves fit directly around the terminal and remain in place during everyday use, providing added grip and protection against bumps, drops, scratches, and wear. Carrying cases provide additional protection during mobile use and transport and may include features such as cushioning, screen shields, hand straps, or shoulder straps. The best choice depends on your PAX model and how the terminal is used.
Which PAX models have protective cases or silicone sleeves available?
DCCSupply offers protective carrying cases and silicone sleeves for a variety of PAX payment terminals, including select A-series and other mobile PAX devices. Available products vary by terminal, so check the individual product listing to confirm compatibility with your specific PAX model.
Will a silicone sleeve interfere with payment functions?
No. Model-specific silicone sleeves are designed to maintain access to essential terminal functions, including the touchscreen, card readers, cameras, scanners, buttons, ports, and other features applicable to the device. The silicone material itself does not interfere with supported NFC/contactless payment functionality.
Can I charge my PAX terminal while the silicone sleeve is installed?
Charging compatibility varies by PAX model, sleeve, and charging accessory. Some sleeves allow the terminal to charge on its base while installed, while others may need to be removed before docking. Direct cable charging may also remain accessible. Check the individual product listing for charging information specific to your terminal and sleeve.
What type of protection do PAX silicone sleeves provide?
Shock-absorbing silicone helps protect payment terminals from everyday bumps, drops, scratches, scuffs, and wear. The silicone surface also provides additional grip during handheld use, helping reduce accidental slips.
Do PAX carrying cases and silicone sleeves protect against spills?
Protective carrying cases and silicone sleeves can provide an additional barrier against minor spills, splashes, dust, and everyday wear. They are not waterproof and should not be submerged or exposed to excessive moisture. Protection varies by product, so review the individual listing for specific features.
How do I know which protective case fits my PAX terminal?
Check the model information on your PAX device and compare it with the compatibility information on the individual product listing. Similar-looking PAX terminals may have different dimensions, port locations, or charging configurations, so confirming your exact model before ordering is important. If you're unsure, contact DCCSupply at 847-266-1220 for assistance.
Are PAX protective cases useful for restaurants and mobile payment environments?
Yes. Protective cases and silicone sleeves are especially useful when PAX terminals are frequently carried or handled throughout the day. Restaurants using tableside payments, retailers using mobile checkout, delivery services, field service teams, events, and other mobile businesses can use them to provide an additional layer of protection for their payment equipment.
How do I clean a PAX silicone sleeve?
Remove the sleeve from the terminal and clean it with a damp cloth and mild soap. Allow the sleeve to dry completely before reinstalling it. Always follow PAX's recommendations when cleaning the payment terminal itself.
Does DCCSupply offer quantity pricing on PAX protective cases and silicone sleeves?
DCCSupply works with ISOs, payment processors, resellers, multi-location businesses, and other organizations deploying PAX payment equipment at scale. Contact our team at 847-266-1220 for information about quantity pricing and availability.
