Case Studies

Case Studies

Real Results from Real Deployments

See how DCCSupply helps payment providers, ISVs, and merchants streamline deployment, reduce operational burden, and scale faster.

From single-location rollouts to nationwide deployments, our Terminal Lifecycle approach ensures devices are configured, deployed, and supported with speed and precision.

Explore how our customers use Deployment Services, PIG (Personal Inventory Group), and hardware solutions to improve efficiency, increase revenue, and deliver better merchant experiences.

Case Study: Scaling Merchant Deployment with PIG

Customer Profile

A leading retail management platform serving wireless retailers and multi-location merchants nationwide needed a reliable partner to manage payments hardware, fulfillment, and deployment so their team could stay focused on software innovation and growth.

The Challenge

  • Merchant onboarding slowed due to hardware delays
  • Incomplete shipments created friction for merchants and agents
  • Internal resources were tied up managing inventory and logistics instead of driving product and customer success

The Solution: DCCSupply PIG Deployment Services

DCCSupply implemented its Personal Inventory Group (PIG) and deployment services to streamline operations and accelerate onboarding:

  • Warehousing & Inventory Management
    Secure storage with real-time visibility into inventory and order status
  • Custom Kitting
    Ingenico Lane 3000 devices shipped with all required accessories for immediate use
  • Pre-Configured & Encrypted Devices
    Devices prepared and shipped same day, ready for deployment
  • End-to-End Fulfillment Management
    DCCSupply handled logistics, allowing the customer to focus on platform growth

The Results

  • Faster Merchant Onboarding
    Ready-to-use kits reduced delays and failed installations
  • Improved Merchant Experience
    Complete, accurate shipments eliminated frustration
  • Increased Revenue per Deployment
    Bundled accessories drove higher attach rates
  • Operational Efficiency
    Internal teams shifted focus from logistics to growth initiatives
  • Scalable Growth Without Added Overhead
    Thousands of devices deployed without increasing headcount or warehouse costs

Customer Perspective

“DCCSupply’s PIG program allows us to focus on our platform while they handle fulfillment at scale. Our merchants receive complete, ready-to-use solutions faster than ever.”

Why It Matters

Deployment is where many providers lose time, money, and customer trust. DCCSupply’s PIG program transforms fulfillment into a competitive advantage—delivering speed, accuracy, and scalability without operational strain.

Explore Deployment Services

Ready to streamline your hardware deployment and scale faster?

Learn more about DCCSupply PIG Deployment Services →