What's the difference between fixed stands and swivel stands?
Fixed stands hold the terminal at a permanent 15° angle without rotation or tilt adjustment. They're 30-40% less expensive than swivel stands and ideal for single-sided checkout counters where the terminal always faces the same direction. Swivel stands add 330° rotation and 50° tilt adjustment, making them better for tableside payments, dual-sided counters, or environments where multiple staff members with different height preferences use the same terminal. Both stand types include DCCSupply's limited lifetime warranty and powder-coated steel construction.
Which payment terminals are compatible with DCCStands fixed stands?
Our fixed stands support PAX A35, A80, A920, S300; Ingenico Move 5000, Desk 5000; Verifone V400m, VX520; and Dejavoo Z series terminals. Each product page lists specific device compatibility. If you're deploying a terminal model not listed, contact our team at sales@discountcreditcardsupply.com—we manufacture custom stands for most payment devices with orders of 25+ units.
How do fixed stands improve transaction speed?
The pre-angled 15° design positions the card slot and PIN pad at the optimal height and angle for customer interaction, eliminating the need for staff to manually adjust the terminal between transactions. According to payment industry research, proper terminal positioning can reduce checkout time by improving ergonomics and reducing customer confusion during card insertion. The stable base also prevents terminal movement during chip card insertion, which customers can complete one-handed.
What's included with DCCStands fixed stands?
Each fixed stand includes the powder-coated steel base, device-specific mounting plate, all necessary hardware for countertop installation, cable management clips, and a limited lifetime warranty against manufacturing defects. Orders ship same-day when placed by 2pm CT on business days. Bulk orders (10+ units) qualify for volume pricing—contact our sales team for a quote.
Can I mount fixed stands to different surface types?
Yes. Fixed stands include hardware for standard countertop mounting (wood, laminate, composite materials). For granite, marble, or other stone surfaces, specify this when ordering and we'll include masonry-appropriate fasteners at no extra charge. The base footprint is 5.5" x 4.5", requiring a flat mounting surface. Wall-mount and under-counter options are not available for fixed stands—consider our VESA mount swivel stands for those applications.
Do fixed stands work with wireless payment terminals?
Absolutely. Fixed stands accommodate both wired and wireless terminals. For wireless models (PAX A920, Ingenico Move 5000), the stand provides a consistent "home base" location when the terminal isn't in use and keeps the charging cable organized. Many merchants use fixed stands at the main checkout counter and supplement with handheld wireless terminals for line-busting during peak hours.
What warranty coverage do fixed stands include?
All DCCStands fixed stands include a limited lifetime warranty covering manufacturing defects and structural failure under normal use. This matches the warranty on our premium swivel stands. The warranty covers replacement of defective units but does not cover damage from improper installation, modification, or misuse. We also offer buy-back programs for payment processors and ISOs upgrading client hardware—contact our team for details.
