Case Study - Volcora + ID TECH Case Study
How DCCSupply Created a Custom VESA Mount for the ID TECH VP3350 Across Multiple Volcora POS Configurations
When Volcora needed a mounting solution for the ID TECH VP3350 to support its expanding POS lineup, DCCSupply delivered a custom-engineered solution designed for flexibility, security, and long-term scalability.
The ID TECH VP3350 is built for modern retail and restaurant environments, supporting EMV chip, contactless cards, mobile wallets, and magstripe payments in a compact footprint. Its versatility makes it ideal for countertop, mobile, and semi-fixed deployments. To maximize its functionality, it needed a mounting solution built to match.
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ID TECH VP3350 VESA Flat Key-Locking Mount
The Challenge
Volcora, working with a restaurant technology provider, needed a secure way to mount the ID TECH VP3350 alongside its POS hardware.
The original request was focused on compatibility with single-screen 15" and 15.6" POS systems. But several critical design requirements had to be addressed:
- Maintain full access to the magstripe swipe path
- Ensure proper cable clearance
- Keep the payment terminal secure and stable
- Preserve a clean, customer-facing checkout experience
The challenge was clear: integrate the payment device without compromising usability, accessibility, or aesthetics.
The Opportunity
As engineering began, the project evolved.
Before the design was finalized, Volcora shifted from a single-screen configuration to a dual-screen POS environment.
Rather than redesigning later or limiting compatibility, DCCSupply expanded the solution to support both single-screen and dual-screen systems.
What could have become a one-off mount became a scalable hardware solution.
The Solution
DCCSupply engineered a custom key-locking VESA mount specifically for the ID TECH VP3350 within the Volcora ecosystem.
Key Design Features:
✔ Side cutout for clean cable clearance
✔ Full magstripe swipe accessibility
✔ Secure key-locking functionality
✔ Universal compatibility across Volcora single- and dual-screen POS systems
✔ Clean integration into existing checkout footprints
By broadening compatibility during development, DCCSupply eliminated the need for multiple mounting SKUs and simplified future deployments.
The result: a streamlined hardware setup that preserves counter space while maintaining full payment functionality.
The Rollout
Once finalized, the restaurant technology provider placed an initial order for 25 custom mounts.
The mount was added directly to Volcora’s accessory lineup as an approved hardware add-on.
This created added value for all parties involved:
- Volcora expanded its POS accessory ecosystem
- DCCSupply gained additional visibility through partner placement
- ID TECH gained an integrated mount option for the VP3350
The Results
This project delivered measurable benefits:
✔ Created a secure, integrated mounting solution for the ID TECH VP3350
✔ Unified multiple POS configurations under one universal mount
✔ Increased deployment flexibility for future installations
✔ Reduced hardware complexity for resellers and merchants
✔ Strengthened collaboration between DCCSupply, Volcora, and ID TECH
Most importantly, it proved DCCSupply’s ability to pivot quickly when customer requirements changed without slowing development.
Why It Matters
Payment environments evolve fast.
Hardware changes. Layouts shift. New requirements emerge mid-project.
This case study highlights how DCCSupply helps businesses stay ahead by engineering mounting solutions designed to adapt in real time.
It also showcases why the ID TECH VP3350 is a strong fit for modern retail and restaurant environments:
- Faster checkout with tap-to-pay support
- Flexible deployment across multiple POS setups
- Compact footprint that saves valuable counter space
- Secure payment acceptance with modern certification standards
- Simplified hardware integration as businesses scale
For POS manufacturers, ISVs, resellers, and merchants, the takeaway is simple:
Flexible mount design paired with adaptable payment hardware reduces future headaches, simplifies deployments, and improves the customer experience from day one.
What ID TECH Had to Say
“Today’s merchants need payment solutions that can adapt as quickly as their business evolves. DCCSupply did a tremendous job by combining our VP3350 with a flexible mounting approach. This project created a scalable solution that helps Volcora’s merchants deploy secure, modern checkout experiences without sacrificing usability.”
— Justin Ning, VP of Sales, ID TECH
Ready to Deploy the ID TECH VP3350 with a Secure Mount?
Pair your VP3350 with a purpose-built, key-locking VESA mount designed for modern checkout environments.
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ID TECH VP3350 Mount at DCCSupply


