Description
Protect Your $260 Dejavoo QD3 Investment with Military-Grade Drop Protection
The Dejavoo QD3 Clear Protective Case provides complete coverage for your mobile payment terminal with impact-resistant polycarbonate construction. Designed specifically for the Dejavoo QD3 mPOS Android terminal (5" x 2.76" x 0.83"), this case safeguards your device from the most common causes of terminal damage in retail and hospitality environments.
Why Mobile Payment Terminals Need Protection
Payment terminals face constant risk in commercial environments. The average replacement cost for a damaged Dejavoo QD3 is $350-$450, with screen repairs alone running $150-$250. Restaurants, food trucks, delivery services, and mobile merchants report that unprotected terminals experience damage incidents 3-4 times more frequently than protected devices. A $25 protective case prevents costly downtime and replacement expenses.
Clear Polycarbonate Design Advantages
Unlike silicone cases, clear hard-shell cases allow instant visual inspection of your terminal without removal. Security teams can verify serial numbers and device integrity at a glance. The transparent design also showcases your terminal's professional appearance while maintaining full protection. The polycarbonate material absorbs impact energy during drops while maintaining optical clarity—it won't yellow or cloud over time like cheaper acrylic alternatives.
Complete Protection Coverage
- Raised Bezel Protection: Elevated edges extend 2mm beyond the screen surface, preventing direct screen contact when placed face-down
- Corner Reinforcement: Shock-absorbing corners protect the most vulnerable impact zones during drops from counter height (36-42 inches)
- Port Access: Precision cutouts for charging port, speaker, microphone, and card reader ensure full terminal functionality
- Button Coverage: Tactile button covers maintain responsive operation while preventing debris infiltration
- Camera Window: Clear window preserves barcode scanning capability without removing the case
Ideal for High-Risk Environments
This protective case is essential for:
- Food Trucks & Mobile Vendors: Constant movement and outdoor conditions increase drop risk
- Restaurant & Bar Staff: Wet hands and fast-paced service environments lead to slips
- Delivery Drivers: Multiple daily transactions in vehicles and outdoor locations
- Event Merchants: Festival, market, and pop-up retail settings with unpredictable conditions
- Field Service Technicians: On-site payment collection in construction, HVAC, and repair services
Material Specifications
- Material: High-grade polycarbonate (PC) thermoplastic
- Thickness: 1.5mm walls with 3mm corner reinforcement
- Weight: 1.2 oz (adds minimal bulk to 0.44 lb terminal)
- Transparency: 92% light transmission (crystal clear visibility)
- Temperature Range: -20°F to 140°F operating range
- Drop Protection: Tested to 6-foot drop height on concrete
Installation & Maintenance
The two-piece snap-together design installs in under 30 seconds without tools. The smooth interior prevents scratching during installation and removal. Clean with isopropyl alcohol wipes or mild soap and water—the case maintains clarity even after repeated cleaning. Unlike silicone cases that attract lint and dust, the hard-shell surface stays cleaner in pocket and bag storage.
Compatibility Note
This case is precision-molded exclusively for the Dejavoo QD3 mPOS Android terminal. It is NOT compatible with QD2, QD4, or other Dejavoo models due to different dimensions and port placements. Verify your terminal model before ordering. The case fits QD3 terminals with or without screen protectors already applied.
What's Included
- 1x Clear Protective Case (two-piece design)
- Installation instructions
- Dejavoo QD3 terminal NOT included
Frequently Asked Questions
Does this case fit the Dejavoo QD3 with a screen protector already installed?
Yes, the case accommodates the QD3 with most tempered glass or film screen protectors. The interior clearance allows for screen protectors up to 0.4mm thickness. If you're using an exceptionally thick screen protector (over 0.5mm), test fit before full installation.
Will the clear plastic affect touchscreen sensitivity or card reader function?
No. The case features precision cutouts that leave the touchscreen, card reader slot, and contactless payment area completely exposed. There is no plastic covering these functional areas. The 4" touchscreen operates exactly as it does without the case. EMV chip insertion, magnetic stripe reading, and NFC contactless payments all function normally.
How does this compare to silicone cases for the QD3?
Clear polycarbonate cases offer superior drop protection with rigid impact resistance, while silicone cases provide better grip and shock absorption. Polycarbonate maintains clarity for device inspection and doesn't attract dust or lint like silicone. Silicone cases are better for users who prioritize grip in wet conditions. For maximum protection, some merchants use both: the hard case for general protection and a silicone sleeve for high-risk situations.
Can I charge the QD3 while it's in the case?
Yes, the case has a precision-cut charging port opening that accommodates the standard USB-C charging cable. You can charge the terminal in the case without any restrictions. The case also fits on the Dejavoo multi-unit charger base, though you may need to remove it depending on your specific charger model.
What's the actual drop protection rating?
This case has been drop-tested to 6 feet (1.8 meters) on concrete surfaces. That exceeds typical counter height (36 inches) by a factor of two. The reinforced corners absorb impact energy, and the raised bezel prevents direct screen contact during face-down drops. While no case guarantees zero damage in all scenarios, polycarbonate construction significantly reduces damage risk compared to unprotected terminals.
Does the case add significant bulk or weight to the QD3?
The case adds 1.2 ounces to the QD3's 0.44 lb weight—a 17% increase that most users don't notice during handheld operation. Dimensional increase is approximately 3mm on each side. The QD3 remains pocket-sized with the case installed and still fits in standard payment terminal belt pouches and holsters.
Will this case work with my QD2 or QD4 terminal?
No. This case is precision-molded exclusively for the QD3 model. The QD2 and QD4 have different dimensions, button placements, and port locations. Using the wrong case will result in misaligned cutouts and poor fit. Always verify your terminal model before ordering. DCCSupply offers separate protective cases for QD2 and QD4 models.
How do I clean the case without scratching it?
Use isopropyl alcohol wipes (70% or higher) or mild dish soap with water. Avoid abrasive cleaners, paper towels, or rough cloths that can micro-scratch the surface. Microfiber cloths work best. The polycarbonate material resists most common cleaning chemicals used in food service and retail environments. The case won't yellow or cloud from repeated alcohol cleaning.
Can I return the case if it doesn't fit my terminal?
DCCSupply offers returns on unused protective cases within their standard return window. Check the return policy at checkout for specific timeframes. If you're unsure about compatibility, contact DCCSupply at 847-266-1220 before ordering to verify your terminal model.
Does DCCSupply offer bulk pricing for multiple cases?
Yes, DCCSupply provides volume discounts for businesses ordering 10+ units. Contact their sales team at 847-266-1220 or sales@discountcreditcardsupply.com for bulk pricing. Many payment processors and ISOs order protective cases in bulk for merchant deployments to reduce damage-related support calls.
