Description
Protect Your $350 Investment from Drops, Spills, and Daily Wear
For: Restaurants, delivery drivers, mobile merchants, and field sales teams using Ingenico Move 5000 wireless terminals
The problem: Replacing a damaged Move 5000 costs $795-$850, and the average mobile terminal experiences 3-5 drops per year in active use. Unprotected devices fail 68% more often due to physical damage during transport.
This case: Custom-fitted protective carrying case with impact-absorbing cushioning, spill-resistant screen shield, and adjustable shoulder strap. Designed specifically for the Ingenico Move 5000—not a generic pouch.
Key protection features:
- Drop protection: Multi-layer cushioning absorbs impact from drops up to 4 feet
- Spill resistance: Removable plastic screen shield protects against liquid damage and allows repeated wipedowns between customers
- Scratch prevention: Durable synthetic leather exterior prevents screen scratches during transport
- Secure fit: Wraparound top design prevents device from slipping out during movement
- Hands-free carry: Adjustable shoulder/crossbody strap keeps hands free for orders, deliveries, or merchandise
What stays accessible: EMV chip card slot remains fully functional while device is in case. Side swipe slot is covered for protection.
Includes: Protective case, removable screen shield, adjustable strap. Terminal sold separately.
Click here for video overview of Ingenico Move/5000 Carrying Case.
Frequently Asked Questions
Is this case compatible with other Ingenico models?
No, this case is custom-designed exclusively for the Ingenico Move 5000. It will not fit the Move 3500, Move 2500, or Desk 5000 models. The precise fit ensures maximum protection—generic cases leave gaps that allow impact damage. We carry model-specific cases for Move 3500, Desk 3500, and other Ingenico terminals.
Can I still process chip card payments with the terminal in the case?
Yes. The front EMV chip card slot remains fully accessible while the terminal is secured in the case. Customers can insert chip cards normally. The side magnetic stripe reader is covered by the case for protection—you'll need to remove the terminal for swipe transactions.
How much drop protection does this case provide?
The multi-layer cushioned interior absorbs impact from drops up to 4 feet onto hard surfaces like concrete or tile. This covers typical drop scenarios in restaurants, retail counters, and delivery vehicles. While no case guarantees zero damage, this significantly reduces the risk of screen cracks and internal component failure from accidental drops.
Is the screen shield removable for cleaning?
Yes. The plastic screen shield snaps on and off, allowing you to clean both the shield and the terminal screen separately. This is especially useful in food service environments where terminals need frequent sanitizing between customers. The shield itself can be wiped down with alcohol-based cleaners without removing it.
Will this case fit in a standard cash drawer or under a countertop terminal stand?
The case adds approximately 0.5 inches to each dimension of the Move 5000. It's designed for mobile use—restaurants doing tableside payments, delivery drivers, mobile merchants at farmers markets or events. If you're using the Move 5000 in a fixed countertop setup, consider our DCCStands swivel stands instead, which provide secure mounting without a carrying case.
Does the strap adjust for crossbody or over-shoulder carry?
Yes. The strap adjusts from 28 to 52 inches, accommodating both over-shoulder and crossbody carry styles. The strap attachment points are reinforced to handle the weight of the terminal plus case during extended wear.
What's the warranty on this case?
DCCSupply offers a 1-year warranty covering manufacturing defects in materials and workmanship. Normal wear and tear (scuffs, strap stretching) is not covered. If the case fails to protect your terminal due to a defect in the case itself, contact us at 847-266-1220 within the warranty period.
How quickly does this ship?
Orders placed by 2pm Central Time ship same day. Most customers in the continental US receive their case within 2-3 business days via standard shipping. Expedited options available at checkout.
